
Customized GPTs
Artificial intelligence is reshaping the world, including the field of instructional design. There are many ways AI can be utilized, from automating tasks to enhancing learning experiences. I have always seen AI as a tool for developing skills and critical thinking rather than simply generating content. With this in mind, I explored how AI could be used to support various roles such as instructional designers, customer success managers, and language teachers.
• Presents realistic instructional design requests with varying complexity.
• Challenges users to think critically, justify decisions, and refine their approach.
• Guides decision-making rather than providing direct answers.
• Encourages exploration of different learning modalities, not just e-learning.
• Helps refine questioning skills to uncover the real training needs.
• Introduces best practices, frameworks (e.g., ADDIE, SAM, action mapping), and industry insights to improve instructional design thinking.
This GPT acts as an expert instructional design mentor, helping recent graduates and early-career instructional designers strengthen their ability to analyze learning requests, ask the right questions, and develop effective solutions. It provides realistic client scenarios, challenges users to think critically, and guides them through instructional design trade-offs.
ID Trainer
Supports just-in-time learning—great for quick clarification or deeper dives.
Includes frameworks (ADDIE, SAM, action mapping) and learning theories (e.g., constructivism, cognitive load).
Offers real-world examples and practical applications for each concept.
Highlights common misconceptions and mistakes to avoid.
Breaks down broad topics into focused, manageable pieces.
Encourages reflective thinking and real-world relevance.
Converts key concepts into flashcard-friendly formats on request.
This GPT serves as a clear, practical instructional design guide—ideal for recent graduates, self-taught IDs, and early-career professionals. It breaks down concepts into digestible explanations, helping users build confidence in their knowledge, apply theory to practice, and develop real-world instructional solutions. Whether it’s frameworks, learning theories, or project challenges, it simplifies complexity without watering things down.
ID Expert
Simulates realistic post-sale conversations, including onboarding, renewals, and dissatisfaction.
Coaches users in translating features into customer-centric value.
Helps analyze product usage and craft targeted outreach, automations, and content.
Supports creation of one-to-many content like campaigns, webinars, and help center articles.
Provides feedback on tone, clarity, and empathy during roleplays.
Guides strategic planning across segmentation, playbooks, and adoption programs.
Encourages internal alignment by helping articulate client needs across teams.
Shares templates, frameworks, and real-world SaaS examples to build confidence and skill.
This GPT acts as a hands-on coach for SaaS Customer Success Managers working in digital-first, scaled environments. It helps CSMs sharpen their consultative skills, master customer engagement at scale, and become more strategic in driving product adoption and value. From onboarding to renewals, it simulates real-world customer scenarios and supports thoughtful, data-informed communication.